In a world that is now recovering from the isolation of lockdowns throughout the last two years, the power of a simple “hello” has become more important than ever before.
A simple “hello” prompts conversation. It is inviting, friendly, encourages communication and opens the doors to connect with people once again, be it customers, suppliers, or any other stakeholders. For the Clubs and hospitality industry, the word “hello” is a way to connect and reclaim loyalty from regulars once again and establish that strong sense of pre-pandemic community that we all sorely missed.
Beyond connecting, use of the word “hello” is one of the most effective ways to identify, respond and subsequently manage potential security risks. It assists in calmly approaching unknown individuals and understanding why they are on your premises. The Cybersecurity & Infrastructure Security Agency highlights the OHNO approach as an effective strategy to build vigilance amongst your employees, encouraging them to observe and evaluate suspicious behaviour.
Barringtons are not only market leaders when it comes to the Clubs and hospitality industry, we also have over 30 years experience in risk management and investigation complimented by our expertise in providing training and security solutions. Therefore, we have the capacity to audit and identify the risks which your organisation is exposed to and can implement training and strategic solutions for continuous improvement of your operations. In doing this, we ensure risks are managed to the highest possible standard.
Barringtons provide training by industry experts in WHS, AML/CTF, Armed Robbery Survival Skills, Club Compliance & Risk Management, Dealing with Difficult People & Robbery Response as well as courses in Club Operations and Leadership & Management. With the club and hospitality industry due for a comeback, now is the time to invest and ensure your staff are safe, trained and your risks identified and managed.
Say “hello” to Barringtons to find out how our holistic approach can protect you!
Source: https://www.cisa.gov/employee-vigilance-power-hello