With the holiday season fast approaching, clubs can anticipate higher foot traffic and increased demand, making this the ideal time to ensure your venue is fully prepared for a safe and successful period. Here are five considerations that can make all the difference this season.
Employee Numbers & Capabilities
A larger, flexible team is often needed to keep operations running smoothly through the busy Christmas period, especially with potential staff shortages. Upskilling staff can make a significant impact: RSA-certified employees can benefit from RCG training to expand their capabilities, while RCG-certified team members might consider the Advanced RCG (ARCG) course for greater versatility. A well-prepared team ensures that every area of your venue operates seamlessly. We can also arrange on-site RSA and RCG courses, offering a convenient way to upskill your team all at once.
Health and Safety Preparedness
With increased crowds, including more vulnerable patrons, it’s essential to be prepared for health-related incidents. Ensure staff are trained in First Aid and CPR, and that first aid kits are stocked. Consider investing in a defibrillator for your venue—a life-saving addition that can make all the difference in an emergency. Medilife can handle all your First Aid and CPR training and supply needs, ensuring your venue is fully prepared for any emergency.
Operational Compliance
The holiday season adds pressure to daily operations, making compliance more important than ever. Consider scheduling audits to evaluate health and safety compliance, gaming compliance, liquor compliance and operational protocols. Addressing minor issues early will help ensure smooth, uninterrupted operations during peak times.
Security Threats
As armed robberies rise, there’s an increased risk during the busy season as criminals target venues with higher cash flow. Protect your venue with our security risk assessments, designed to identify gaps in both electronic and physical security. In the event of a robbery, it’s crucial that staff know how to respond safely. Our Dealing with Aggressive Customers and Robbery Response Course equips your team with essential skills to keep themselves secure in these situations.
By addressing these key areas, you’re positioning your team and venue for a smooth, safe, and festive holiday season. A proactive approach enhances operational efficiency, enabling your staff to focus on delivering exceptional service without the burden of unexpected challenges. Contact us for any support or resources you may need to ensure your venue is fully prepared.
